An intelligent warehouse that works for you.

The vending machine keeps working even when the network goes down — Edge + Cloud architecture means no production downtime caused by IT issues.

One system for the entire fleet, not one licence per machine — up to 15 machines per main module, with no new IT project required to scale up.

No more “someone took it” — every withdrawal is recorded with the user’s name, date, quantity, cost centre, production line, and order number.

Migration without losing historical data — data import, and Active Directory integration.

Log in with an employee card, RFID, or PIN — items are dispensed from the nearest available location, minimising machine operating time.

Scan any 1D/2D barcode or RFID tag — the system recognises the item, even when it has multiple codes from different suppliers.

Use favourites and a shopping basket instead of making individual visits — routine withdrawals take just two screen taps, while KIT sets can be queued with a single tap.

View personal limits in the “My Limits” tile and undo mistakes — without having to call an administrator.

Full return cycle — classify items as used, ready for reuse, requiring repair, or ready for scrapping, with a complete history and status for every individual item.

Queue-free returns (Drop & Go) — scan the RFID tag and close the hatch to complete the transaction, with no login or screen interaction required.

Mandatory tool exchange (Swap) — need a new tool? The system ensures the old one is returned first.

Smart return routing — directs every returned item to the correct compartment, with the option to permanently dedicate a compartment to a specific item.

Issue items on behalf of another employee — the team leader collects items for the team, while each transaction is still assigned to the correct recipient.

Three limit settlement modes — choose the option that best fits your facility’s policies.

Assign orders and cost centres at the point of issue — no more manual shift reconciliation.

Cost allocation by cost centre, production line, machine, and order — data is ready for export to your ERP system.

Click & Collect — employees can order items unavailable in the vending machine, with status notifications and reserved collection access.

Controlled dispensing with a “deny by default” policy and limits assigned to user groups — with clear accountability for audit purposes.

Minimum stock thresholds and automated purchase orders — shortages are identified before they bring production to a standstill.

Roles define who you are; groups define what you can access — two independent dimensions, configured separately for the WEB panel and vending machine interface.

Configuration templates — configure once and deploy across the entire fleet, with a preview of the impact of each change.

Dual approval for high-risk actions — enforced by the system, not left to a procedure posted on the wall.

Dispensing strategies tailored to your workflow — FIFO, LIFO, FEFO, expiry dates, and inspection dates, with warning or blocking modes.

Fault logging by slot and mechanism, remote diagnostics, startup self-tests, and a watchdog monitoring sensors.

Degraded mode — a faulty component does not shut down the entire machine; the vending machine continues operating with limited functionality.

Inventory tracking with a full history at compartment, column, or item level — always know who counted what and when.

API for external systems — SmartBox adapts to your IT landscape, not the other way around.